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Fireco GDPR Policy

How Fireco obtains your information

Most of the data Fireco obtains is for business to business (B2B) use and will not contain your personal information. This data will often come from business directories or from your past dealings with Fireco.

If we have collected personal information, such as your name or direct email address, this would have been supplied by you previously, or from your business informing us that you are the appropriate contact for fire safety and requesting that we contact you.

Legal Basis for processing information

Fireco sells directly to other businesses (B2B). This means that the data we need to promote our products is business data. We collect information on other businesses who are likely to have a legitimate business interest in fire safety. Business information is “Opt-Out” as standard, which means the information can be used to contact you unless you have chosen to opt out.

This is different to personal information. Your home address, phone number and personal information are all “Opt-in” as standard. Which means that it cannot be collected or used to contact you unless you have given permission to be contacted

It should also be noted that your individual work email counts as personal information as it can be used to identify an individual and cannot be used without permission.

Example:

Contact@fireco.uk = Business information

my.name@fireco.uk = Personal information

If your phone number or email address have been supplied to us by one of your colleagues, we must confirm that you are happy to continue receiving communications from us in the future.

We collect

Business names
Main reception phone numbers
General business emails

We do not collect

Out of work email addresses
Out of work phone numbers
Home addresses

3rd parties and Cookies

Fireco is not part of a multinational corporation who share your data with offices around the globe. We have an office in Hove and that’s where the vast majority of your data will be processed.

When you have dealings with Fireco or most other companies, your online activities may be recorded on various analytics platforms. You can find out how we use this data on our Cookies page. During this process, your personal details are not used. Fireco, Google and other analytics partners Fireco use do not process information that can be used to identify you as an individual. Fireco does not use your browsing history to target adverts at you as you use the internet.

Your rights

Opt out  

You have the right to opt out of communications from Fireco at any time. Our emails must always provide you with a way to unsubscribe. If you have received a call and ask not to be contacted again, Fireco must respect these wishes and have processes in place to ensure that your personal information is not used to contact you.

Additionally, businesses can use the Corporate Telephone Preference Service if they do not wish their businesses to be contacted.

Right to be forgotten

If you choose to opt out of communications, a company can still hold on to personal information they have legally collected about you. The right to be forgotten means that if you request it, companies must delete all the personal information they have about you unless they have a legitimate purpose for keeping that information. Fireco will retain personal details if we have previously documented communications or transactions with that person or we have a request to unsubscribe that person from future communications.

If you would like to opt-out or use your right to be forgotten, you can leave us a message here.

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