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CASE STUDY

Mabbs Hall Care Home

SECTOR

Care home

CUSTOMER REQUIREMENTS

Replace a broken doorset

SOLUTION

Fire Door Supply and Install

More about Mabbs Hall Care Home

Mabbs Hall is part of Angel Care and MNS Group. They are a premier nursing care provider with a single important goal – to assist seniors who require nursing or dementia support in a warm, welcoming environment.

Broken and non-compliant fire door needed replacing

The housekeeping cupboard door at Mabbs Hall had broken hinges and the wood had cracked around the edges, leaving the door hanging off. It was so broken that employees had to hold the door in place in order to open and close it.

Angel Ibayan, Mabbs Hall’s Manager, asked the maintenance team to fix it temporarily but she knew it needed to be replaced as soon as possible to keep up with compliance, so started requesting quotes.

Fireco provides a professional service at a competitive price

Angel reached out to a few local companies who either didn’t get back to her or gave unreasonable quotes. When she spoke to her head office about the problem, they had already used Fireco in the past and were happy to continue business. Angel explained that “Fireco’s lead times were quicker and the quote was very competitive. We were happy to choose a well established and trusted company at such a reasonable price.”

“The Engineers were 100 percent professional! Martin and Jake were courteous and polite and chatted to everyone in the home. They were really personable which means a lot to me and the residents.”

Fire Door Services

Compliance is at the forefront of everything we do and we want to make it easy for our customers to buy from somewhere they trust. We’ve worked with Gerda, Bridgman IBC, Sentry Doors and Performance Doorset Solutions (PDS) to gain Primary Test evidence with our products so that we can offer fully certified third party accredited doorsets.

Our fire door services include fire door inspections, a direct supply only or supply and install.

“I was pleased with the communication throughout the whole process and with the service we received. Plus, our cupboard door is now compliant again. If I had to give Fireco a rating out of 5, I would give you 10 stars!”

Angel Ibayan, Care Home Manager

Mabbs Hall Care Home

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