Digital Messaging Service (DMS)
DMS (Digital Messaging Service) is a mass notification system that can send emergency text, email, WhatsApp or a voice message to an unlimited amount of users who are subscribed to the service. This could be used for pre-alarm notifications and evacuation alerts.
Users text a location code and will receive a reply confirming they are registered. The text will contain a link where users can choose an alert preference including text, email, WhatsApp or voice.
When the alarm is activated the user will receive an emergency alert straight to their mobile phone. The available DMS alert types are:
Scenario 1: Fire alarm call point
The call point has been pressed and the fire alarm panel is activated. DMS is triggered and sends an evacuation alert to subscribers.
Scenario 2: Hard-wired input
DMS is hardwired into another system, when the system changes, DMS will send out a notification.
Scenario 3: Fireco Webhook
DMS is connected to another cloud-based system, when the system changes, DMS will send out a notification.
Scenario 4: Panic button
The panic button is pushed and DMS is triggered. This sends an alert to the security team who then assess the situation. Other subscribers receive a delayed alert telling them to evacuate the building.
Don’t have enough budget for fire safety upgrades?
DMS is available as part of our subscription service, Compliance as a Service
Connects unlimited users
No need for expensive pagers
Integrates into your existing fire alarm
Create your own alerts
Ideal as a staff notification system
Helps businesses comply with the Equality Act
Frequently asked questions
How does DMS work?
When the alarm is activated, the user will receive an emergency alert straight to their mobile phone.
How is DMS installed?
Does DMS require any other hardware? Such as pagers?
Can DMS be used for other purposes?
Do I need an OFCOM license for DMS?
Can I choose my own alerts for DMS?
What standards does DMS comply with?
How do I purchase DMS?
The Fire Marshals at the School of Life Sciences have benefitted from the installation of DMS in their building. The SLS Safety Team are pleased with the product because “all Fire Marshals are now aware of the fire alarm activations in all parts of the complex.”
This means that if a fire were to break out in the building, the Fire Marshals can be reactive and take the appropriate actions to keep the staff, students and school safe from fire.
SLS Safety Team
The School of Life Sciences
“We had no system in place before DMS. If the fire alarm went off I would rely on people coming to my office to tell me.
“It works well for my premises staff, all of who subscribe to this and can react to a fire alarm even when off-site. They can log into our external portal to check the CCTV monitors and can then respond from there.
“I would absolutely recommend Fireco without any hesitation, my experience with them has been very good!”
Andy Hetherington
Director of Resources at Tolworth School