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Digital Messaging Service (DMS)

Emergency alerts direct to your mobile
how does it work?
DMS box
What is DMS?
DMS (Digital Messaging Service) is a mass notification system that can send emergency text, email, Whatsapp or a voice message to an unlimited amount of users who are subscribed to the service. This could be used for pre-alarm notifications and evacuation alerts.
Helps businesses comply with the Equality Act
Connects unlimited users
Integrates into your existing fire alarm
request a call back
View DMS documents
Technical support and troubleshooting

BIM Model

DMS Mini (.STEP file)

Brochure
Data Sheet
Declaration of Performance
How it works
Users text a location code and will receive a reply confirming they are registered. The text will contain a link where users can choose an alert preference including text, email, Whatsapp or voice.

When the alarm is activated the user will receive an emergency alert straight to their mobile phone. The available DMS alert types are:

Text message
Phone call
WhatsApp
Email
Scenario 1: Fire alarm call point
The call point has been pressed and the fire alarm panel is activated. DMS is triggered and sends an evacuation alert to subscribers.

Scenario 2: Hard-wired input
DMS is hardwired into another system, when the system changes, DMS will send out a notification.

Scenario 3: Fireco Webhook
DMS is connected to another cloud-based system, when the system changes, DMS will send out a notification.

Scenario 4: Panic button
The panic button is pushed and DMS is triggered. This sends an alert to the security team who then assess the situation. Other subscribers receive a delayed alert telling them to evacuate the building.

Don’t have enough budget for fire safety upgrades?

DMS is available as part of our subscription service, Compliance as a Service

find out more
Benefits of DMS

Connects unlimited users

No need for expensive pagers

Integrates into your existing fire alarm

Create your own alerts

Ideal as a staff notification system

Helps businesses comply with the Equality Act

Frequently asked questions

How does DMS work?
Users text a location code and will receive a reply confirming they are registered. The text will contain a link where users can choose an alert preference including text, email, Whatsapp or voice.

When the alarm is activated, the user will receive an emergency alert straight to their mobile phone.

How is DMS installed?
DMS requires a site survey before installation. For more information, call us today.
Does DMS require any other hardware? Such as pagers?
There is no requirement to purchase additional handsets. DMS uses what 95% of the population already have in their pocket; a mobile phone.
Can DMS be used for other purposes?
DMS can be used to notify subscribers of any event, be it a fault on an air conditioning system, an escaped animal from its enclosure, power loss from a distribution board or anything in between. If there are a set of contacts and a power supply, DMS can tell you when any event happens.
Do I need an OFCOM license for DMS?
No, an OFCOM license is not required to operate DMS.
Can I choose my own alerts for DMS?
Yes, all DMS alerts are fully customisable.
What standards does DMS comply with?
There are no specific British or European standards for equipment like DMS. The closest we have found is BS5839 which looks at fire alarm installation and maintenance. This gives some guidance, all of which DMS complies with.
How do I purchase DMS?
DMS is available as part of our Compliance as a Service (CaaS) plan, for more information, call us today.
Still have some questions? Please contact us. For technical support & troubleshooting, click here

The Fire Marshals at the School of Life Sciences have benefitted from the installation of DMS in their building. The SLS Safety Team are pleased with the product because “all Fire Marshals are now aware of the fire alarm activations in all parts of the complex.”

This means that if a fire were to break out in the building, the Fire Marshals can be reactive and take the appropriate actions to keep the staff, students and school safe from fire.

SLS Safety Team
The School of Life Sciences

empowering the fire marshals with dms

“We had no system in place before DMS. If the fire alarm went off I would rely on people coming to my office to tell me.

“It works well for my premises staff, all of who subscribe to this and can react to a fire alarm even when off-site. They can log into our external portal to check the CCTV monitors and can then respond from there.

“I would absolutely recommend Fireco without any hesitation, my experience with them has been very good!”

Andy Hetherington
Director of Resources at Tolworth School

an effective solution for all with dms

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